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Case studies

Real systems with real results.

The software, and what it changed: from one digital form for a youth charity to a multi-site system for Airbus.

AI-powered invoice scanning, document management and supplier portal for a 33,600-home housing association Stonewater needed to bring order to a fragmented document estate and modernise how their suppliers interact with the business. Blacklight delivered a SharePoint-based document management platform and a purpose-built supplier portal, with AI-driven invoice processing built in from the start. Read the story →
The Outward Bound Trust Giving The Outward Bound Trust 182 staff days back every year Digital forms and document management replaced paper processes at the UK outdoor education charity. Around 182 staff days now come back to the Trust every year. Read the story →
A global intranet that works as fast in Singapore as it does in London Benoy's intranet had grown organically across 11 studios in 5 countries and was starting to hold the business back. We rebuilt it from the ground up as a single, synchronised .NET portal that gave every office fast, local access to everything they needed. Read the story →
A bespoke clinical trial portal for a paediatric pharmaceutical study Proveca needed a purpose-built data capture system for a clinical study assessing educational materials for healthcare professionals and carers. Off-the-shelf clinical trial databases were too complex and too expensive for what the study actually required. We built exactly what was needed, nothing more. Read the story →
Cutting absenteeism from 8% to 4% in six months with a custom absence management workflow Airbus UK had an absenteeism rate of up to 8% across its manufacturing base. We built RETURNS, a five-stage automated absence management workflow that brought it down to 4% in six months without adding a single extra person. Read the story →
The FA People's Cup End-to-End Competition Management Platform When the FA and BBC needed a platform to run the FA People's Cup at national scale, they came to Blacklight. We built a system that handled everything: team registration, venue management, live results, and every round of progression from first entry to the final. Read the story →
The production portal that put hundreds of shows' worth of resources in one place When ITV formed from the merger of Carlton and Granada, thousands of production staff needed a single place to find locations, talent, facilities, resources and contacts. We built Show Starter, a SharePoint-based production portal now used across hundreds of ITV productions. Read the story →
Replacing a fragmented SharePoint 2007 site for the world's largest accountancy alliance Praxity's website and extranet had grown stale on decade-old technology, with Flash-dependent features that didn't work on mobile and an advisor locator that sent users on a lengthy journey to find what they needed. We rebuilt the whole thing on Dynamics CRM and SharePoint, with a real-time global advisor search at its heart. Read the story →
One central system for engineering data shared across 150 countries Sulzer's engineers were building bespoke pumps across multiple continents, each site using different measurement systems and tracking data in their own way. Version control was a compliance requirement, not an option. We built OED, a central .NET system that brought all 88 engineering data sheets into one place and gave every site consistent, controlled access. Read the story →
Wandle Housing Association Dynamics 365, Document Management and Resident Self-Serve Portal When Wandle needed to modernise their customer service operations across nine south London boroughs, Blacklight delivered a Dynamics 365 CRM, SharePoint document management and a customer self-serve portal, all integrated with their existing housing management system. Read the story →
Bringing order to a fast-growing sales operation with Dynamics CRM dotDigital had grown quickly but their sales processes hadn't kept up. Leads lived in spreadsheets, reseller accounts overlapped with direct customers, and reporting was a manual headache. We built a Dynamics CRM system with custom fuzzy matching that cleaned up the data, removed the duplication risk, and gave the team back their time. Read the story →
Black Country Housing Group SharePoint Intranet and Document Management Black Country Housing Group needed to bring order to a fragmented document estate and give staff secure, simple access to the information they needed. Blacklight delivered a modern SharePoint intranet that replaced legacy systems, cut running costs and kept the whole organisation connected through lockdown and beyond. Read the story →
Moving 300,000 students worth of content to SharePoint without slowing anyone down Cornerstones Education had outgrown their file server. With thousands of curriculum assets spread across folders and no useful way to search or tag them, finding the right content was taking too long. We moved them to SharePoint Online and made sure it actually worked for the people using it every day. Read the story →
A website redesign that grew visitors by 24% and turned the site into a lead generator SEAMS had a technically impressive product and a website that wasn't doing it justice. Content was dense, navigation was inconsistent, and visitors were leaving without engaging. We rebuilt it as a clean, modern Umbraco site that gave the brand the presence it deserved and gave the marketing team the tools to keep it moving. Read the story →

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