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In today’s digitally fuelled society, technology and IT transformations are key for businesses globally. Learn more about how CRM solutions can streamline your business processes.
Dynamics 365
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Is Your CRM System Not As Effective As You Think?
Whether it’s for accessibility or an increase in sales - CRM systems are the leading solution in business growth for many. Although, your system may not be as effective as you think. Here are our top tips for an effective CRM.
Dynamics CRM vs Salesforce
We know of mainstream rivalries between leading businesses; Microsoft vs Apple, Coke vs Pepsi, Adidas vs Nike – but what about Dynamics 365 vs Salesforce? Learn more in this post.
How to Improve Customer Satisfaction through D365 [Case Study]
After working closely with our clients in the social housing sector, we were able to distinguish their needs and put together a Dynamics 365 solution that could provide them with improved customer satisfaction.
How to Achieve a 5-star Customer Rating With Dynamics 365: Customer Service
Dynamics 365 for Customer Service provides the stability and accessibility for users to monitor and manage all client cases successfully. Learn more in this post.
Dynamics Workflow vs Power Automate
What is the difference between Power Automate and Dynamics Workflow? Learn more in this blog post.
What is Dynamics 365 and Why Do We Use It?
You may or may not be familiar with Microsoft Dynamics 365, if not, then here at Blacklight Software we have created the ultimate de-brief on D365.