In today’s digitally fuelled society, technology and IT transformations are key for businesses globally. Learn more about how CRM solutions can streamline your business processes. 

Whether it’s for accessibility or an increase in sales - CRM systems are the leading solution in business growth for many. Although, your system may not be as effective as you think. Here are our top tips for an effective CRM.

We know of mainstream rivalries between leading businesses; Microsoft vs Apple, Coke vs Pepsi, Adidas vs Nike – but what about Dynamics 365 vs Salesforce? Learn more in this post.

After working closely with our clients in the social housing sector, we were able to distinguish their needs and put together a Dynamics 365 solution that could provide them with improved customer satisfaction.

Dynamics 365 for Customer Service provides the stability and accessibility for users to monitor and manage all client cases successfully. Learn more in this post.

What is the difference between Power Automate and Dynamics Workflow? Learn more in this blog post.

You may or may not be familiar with Microsoft Dynamics 365, if not, then here at Blacklight Software we have created the ultimate de-brief on D365.